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Actually I've never been to a Mayo Clinic and to be honest I hope I never need to visit one. I am, however, a frequent visitor to the Mayo Clinic website. Over the last two years I've had the chance to work on design projects for a number of health-related websites and I often turn to the Mayo Clinic website for inspiration.

Yesterday was April Fool’s Day. And what I thought was a totally crazy joke, turned out to have a lot of interest.

For the gag I forwarded an old message to the building list serve to my staff but changed the subject and content of the message.

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I’ve been following, with some interest, over the last few years the open data movement. For me it started with Hans Rosling’s 2006 TED talk: Hans Rosling shows the best stats you've ever seen.

Last Fall, Karyn, Jessica and I attended the Gel Health Conference in New York. It was an amazing experience.

The Open Data movement is starting to see some positive returns. Listen to Tim Berners-Lee speak at Ted regarding the progress made in just one year.

Last week a client asked me that very question, “What are the best labels to use on this website?” ADGi had been engaged to complete an assessment of the company’s current website's information architecture.

In 2008 I led a large intranet implementation project where the senior sponsors demanded that there be a governance plan developed. But when asked what governance meant, they were mostly interested in making sure that content was updated and that there be some form of oversight to ensure that business units were using the same platform for sharing information.

One of the main attributes of the design work we at ADGi do (and when I say design I mean interaction design and information architecture, not so much visual design) is that all of it is evidence-based. That is, all of it, and I really mean all of it, every interaction, every node in the site map, is driven out of user research and expert analysis.

Much buzz has been generated about two new e-reader technologies announced at the cusp of CES 2010. 

In November I was lucky enough to be invited by my boss Karyn to go with her and Carol, our Senior Account Strategist, to a morning program offered through the Entrepreneurs Organization, called “Harvard Mini Business Program – Service Excellence Your Competitive Advantage