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Designing by Evidence Vs. Designing by Feel

One of the main attributes of the design work we at ADGi do (and when I say design I mean interaction design and information architecture, not so much visual design) is that all of it is evidence-based. That is, all of it, and I really mean all of it, every interaction, every node in the site map, is driven out of user research and expert analysis. I also insist that the designers who work here can articulate what the evidence or expert analysis is that led them to making the design decision they did.

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A (Literal) Handful Of E-Readers

Much buzz has been generated about two new e-reader technologies announced at the cusp of CES 2010

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15-Second Hiring

In November I was lucky enough to be invited by my boss Karyn to go with her and Carol, our Senior Account Strategist, to a morning program offered through the Entrepreneurs Organization, called “Harvard Mini Business Program – Service Excellence Your Competitive Advantage”.

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The Omega Tree Stand – A Seasonal User Experience Story

It’s been a year full of wonderful (travel!, new job!) and some not so wonderful experiences – lots of false starts and surprises. Thankfully, things have turned out very well in the end, but the trend continues through December. As a last test for my endurance and patience, my husband got very sick with the H1N1 flu and was unable to help with any holiday preparations. None. My young son and I kept waiting for him to get better so that we could cut down a tree (repurposing a tree from our crowded yard), but the days kept on sliding by.

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The Old Content

I am a search engine junky. Whenever I have a technical issue that I need to resolve, my first line of attack is to Google it. With an abundance of people sharing their knowledge and experiences on the Internet, I am confident that the answer to my question is out there somewhere.

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Aardvark: the know-it-all friend

Thanks to the brains behind today's search algorithms, searching for things we know is incredibly easy. It's what we don't know that is difficult to find.

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Espresso, Anyone?

The On Demand Books ‘Espresso’ machine, that prints out a fully bound book in minutes, seems much in the news lately.

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Focus Me a Usability Study

A usability study, is that like a focus group?

Clients sometimes ask this question when we start talking about doing usability testing on their website or product. The answer is “well sort of, but not really.”

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StumbleUpon may cause head explosion

You know those funny, interesting, inspirational, and distracting  links emailed from friends?  StumbleUpon takes this concept to the next level in terms of scale.

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Communications, Say It Again

When I’m in meetings or workshops I often have small epiphanies based on what is being discussed, that I write down as memos to self. A few weeks ago, my memo said: “Remember external communications”.

It came up as a reminder to myself when my client commented that she knew that things were happening but there was a lull of a couple of weeks (while we were busy producing a deliverable) where she didn’t hear from us and ‘kind of wondered if things were okay’. Ouch.

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