Carol

The New Intranet Governance Paradigm: measurable targets


In 2008 I led a large intranet implementation project where the senior sponsors demanded that there be a governance plan developed. But when asked what governance meant, they were mostly interested in making sure that content was updated and that there be some form of oversight to ensure that business units were using the same platform for sharing information. Governance was more about who owns what and making sure everyone plays well with others.

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The Omega Tree Stand – A Seasonal User Experience Story

It’s been a year full of wonderful (travel!, new job!) and some not so wonderful experiences – lots of false starts and surprises. Thankfully, things have turned out very well in the end, but the trend continues through December. As a last test for my endurance and patience, my husband got very sick with the H1N1 flu and was unable to help with any holiday preparations. None. My young son and I kept waiting for him to get better so that we could cut down a tree (repurposing a tree from our crowded yard), but the days kept on sliding by.

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