Selected projects / case studies
Casting Workbook (The CWB) is an internet software company that serves the entertainment industry; they offer the most fully integrated online breakdown service in the business. In late 2014, with increasing pressure from competitors and the need to evolve to a more mobile-friendly platform, The CWB decided it needed to overhaul the application.
One Day Workshop
A global online retailer was expanding to offer use of their site as a platform for other retailers. The online retailer wanted to be certain that their new tool was easily understood by users, and enabled them to efficiently create the kind of marketing they desired.
A leading electronics manufacturer, one who had become a dominant player in the smartphone market, was about to launch a new wearable product. The challenge for our customer was that the device was so new, so cutting-edge, so advanced, it was not clear how their customers would receive it.
Deep-Dive User Research
Large Electronics Company
RC Pets has been in business for over 20 years. They are the top choice for pet retailers who want to carry quality products. In 2013 RC Pets was looking for a significant jump in growth and knew that to get there they needed to overhaul their B2B website.
Redesign: System Overhaul
RC Pet Products
The Vancouver Park Board was looking to either upgrade or change the recreation management system (RMS) they had. The old system did not integrate well with a freshly redesigned city website and the Park Board had been hearing some complaints about registering through the old system.
Vancouver Park Board
To help The Provincial Agricultural Land Commission (ALC) staff better focus on the mission and reduce the burden of paperwork and administration tasks, especially related to the application process, the ALC decided to take a more self serve approach and move their paper-based application process online.
Agricultural Land Commission
Simon Fraser University (SFU) has become Canada's leading comprehensive university. Their vision is to be Canada's leading engaged university. SFU wanted to showcase their innovative education, cutting-edge research and community outreach and knew that the sfu.ca website needed a redesign to reflect these ideals.
Deep-Dive User Research
Simon Fraser University
Great companies we work with